Sorry, this page has been eaten by sharks

Maybe you could try another page? That one might still be around. If you want to look at some cool open-source software, you could do that, too; otherwise, if you're sticking around, could you feed our pets? They're not angry, they just get so hungry. I mean, they already ate /support/topic/the-significance-of-knowing-your-users-for-app-development/...